• Finance And Business 19.11.2018 Comments Off on Digital Technology Organizational Change Organizations PDF 337ed2afd

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    Digital Technology and Organizational Change: Reshaping Technology, People, and Organizations Towards a Global Society (Lecture Notes in Information Systems and Organisation) PDF




    : Digital Technology and Organizational Change: Reshaping Technology, People, and Organizations Towards a Global Society (Lecture Notes in Information Systems and Organisation)

    ISBN : #3319620509 | Date : 2017-10-05

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    PDF-4d201 | This book includes a selection of the best research papers presented at the annual conference of the Italian chapter of the Association for Information Systems (AIS), which took place in Verona, Italy in October 2016. Tracing various aspects of the ongoing phenomenon of evolution towards a global society, and consequently the ever-innovating digital world, it first discusses emerging technologies … Digital Technology and Organizational Change: Reshaping Technology, People, and Organizations Towards a Global Society (Lecture Notes in Information Systems and Organisation)


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  • Finance And Business 18.11.2018 Comments Off on Strategic Planning Relations Thorogood Professional PDF 20d0daecd

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    Strategic Planning in Public Relations (Thorogood Professional Insights series) PDF




    by Kieran Knights : Strategic Planning in Public Relations (Thorogood Professional Insights series)

    ISBN : #1854182250 | Date : 2003-11-01

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    PDF-8339e | Strategic planning is a fresh approach to PR. An approach that is fact-based and scientific, clearly presenting the arguments for a campaign proposal backed with evidence.This essential Report provides an introduction to the ‘new’ topic of strategic planning in public relations. The aim is to provide you with valuable tips and techniques to improve your PR and campaign planning…. Strategic Planning in Public Relations (Thorogood Professional Insights series)


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  • Finance And Business 15.11.2018 Comments Off on Multinational Companies Domestic Firms Europe Ebook PDF D09fc3446

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    Multinational Companies and Domestic Firms in Europe: Comparing Wages, Working Conditions and Industrial Relations PDF




    by K. Tijdens : Multinational Companies and Domestic Firms in Europe: Comparing Wages, Working Conditions and Industrial Relations

    ISBN : # | Date : 2013-11-19

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    PDF-d0f7a | The Social Effects of FDI on Multinational Companies and Domestic Firms compares and contrasts wages, working conditions and industrial relations processes in multinational and domestic companies. This book is an effort to map the social effects of FDI in a number of EU member states, in relation to the prevailing patterns of internationalization…. Multinational Companies and Domestic Firms in Europe: Comparing Wages, Working Conditions and Industrial Relations


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  • Finance And Business 15.11.2018 Comments Off on Career Management Challenge Individual Organizational PDF Fe377c1d1

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    The Career Management Challenge: Balancing Individual and Organizational Needs PDF




    by Peter Herriot : The Career Management Challenge: Balancing Individual and Organizational Needs

    ISBN : #0803986564 | Date : 1992-06-24

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    PDF-74bcc | In this highly readable book, Peter Herriot looks at the individual and strategic organizational dimensions of career management. In particular, he argues that organizations will increasingly need to manage a complex individual-organizational `balancing act′ as an essential ingredient of their human resource strategies. Herriot shows how key current and future trends will lead organizations to … The Career Management Challenge: Balancing Individual and Organizational Needs


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  • Finance And Business 12.11.2018 Comments Off on Customer Service Video High Quality Customers PDF 125bbbc48

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    Customer Service Video Series: How to Attract, Retain, and Interact with High-Quality Customers PDF




    by Jeff Havens : Customer Service Video Series: How to Attract, Retain, and Interact with High-Quality Customers

    ISBN : #0134464567 | Date : 2015-12-01

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    PDF-244b9 | Includes 25 Minutes of Video Instruction! Overview The fast, fun, and complete video guide to delivering outstanding customer service! Description In an era where many companies offer similar products and services at similar prices, it’s hard to stand out. But if you offer the best customer service around, you’ll win loyal customers who keep coming back, and tell their friends to do the same. If t… Customer Service Video Series: How to Attract, Retain, and Interact with High-Quality Customers


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  • Finance And Business 12.11.2018 Comments Off on Shareholder Action Guide Corporations Accountable PDF D4135c68c

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    The Shareholder Action Guide: Unleash Your Hidden Powers to Hold Corporations Accountable PDF




    by Andrew Behar : The Shareholder Action Guide: Unleash Your Hidden Powers to Hold Corporations Accountable

    ISBN : #1626568456 | Date : 2016-11-14

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    PDF-4a144 | “A valuable call to action for small shareholders to change the ways big corporations do business.”—Robert Reich, former US Secretary of Labor Want to make misbehaving corporations mend their ways? You can! If you own their stock, corporations have to listen to you. Shareholder advocate Andrew Behar explains how to exercise your proxy voting rights to weigh in on corporate policies—you onl… The Shareholder Action Guide: Unleash Your Hidden Powers to Hold Corporations Accountable


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    The Shareholder Action Guide: Unleash Your Hidden Powers to Hold Corporations Accountable by by Andrew Behar

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  • Finance And Business 10.11.2018 Comments Off on Super Service Delivering Customer Deserve PDF A5771571e

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    Super Service: Seven Keys to Delivering Great Customer Service…Even When You Don’t Feel Like It!…Even When They Don’t Deserve It! PDF




    by Jeff Gee : Super Service: Seven Keys to Delivering Great Customer Service…Even When You Don’t Feel Like It!…Even When They Don’t Deserve It!

    ISBN : #0071405577 | Date : 1999-07-26

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    PDF-17e2a | Unlike other customer service books, Jeff and Valerie Gee’s concise motivational book is written both for executives and managers, but for the millions of front-line workers who serve customers directly. The authors share their straightforward, proven techniques and guidelines for coping with angry customers, minimizing stress, and making customer service providers feel great about doing their jo… Super Service: Seven Keys to Delivering Great Customer Service…Even When You Don’t Feel Like It!…Even When They Don’t Deserve It!


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  • Finance And Business 10.11.2018 Comments Off on Customers Enemy Theyre Simply Opportunistic PDF 6615c56a3

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    by Bruce Prins : Customers are not the enemy, they’re simply opportunistic

    ISBN : #1520336314 | Date : 2017-01-08

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    PDF-e1cd4 | There are countless publications on customer service and in most cases it is to improve the revenues of a business or ensure customer retention. However, this book focuses on how to understand and manage a customer service culture within a business or organisation. It goes into what customers are; effective communication; applying emotional intelligence; the value and application of disciplinary a… Customers are not the enemy, they’re simply opportunistic


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  • Finance And Business 09.11.2018 Comments Off on Winning Across Global Markets Fast Changing PDF 65318fe9b

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    Winning Across Global Markets: How Nokia Creates Strategic Advantage in a Fast-Changing World PDF




    by Dan Steinbock : Winning Across Global Markets: How Nokia Creates Strategic Advantage in a Fast-Changing World

    ISBN : #0470339667 | Date : 2010-04-12

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    PDF-d97af | Lessons for attaining global competitiveness, one market at a time, from international business giant Nokia Winning Across Global Markets examines how 145-year-old Nokia grew from a paper mill in Finland to a multinational telecommunications leader. Why are Nokia’s lessons critical for other companies and industries? While multinationals based in large countries benefit from inherent advantages-… Winning Across Global Markets: How Nokia Creates Strategic Advantage in a Fast-Changing World


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  • Finance And Business 08.11.2018 Comments Off on Zombie Business Cure Authentic Communication PDF 03bb2a4ef

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    The Zombie Business Cure: How to Refocus your Company’s Identity for More Authentic Communication PDF




    by Julie Lellis : The Zombie Business Cure: How to Refocus your Company’s Identity for More Authentic Communication

    ISBN : #1632650800 | Date : 2017-02-20

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    PDF-392c6 | Does your business feel lifeless in today’s fast-paced marketplace? Tired of struggling to stand out? Can’t seem to clarify your message? You may be a zombie and not even know it. Zombies are confused, haphazard, and indistinguishable. Businesses act like zombies when empty communications alienate customers, supporters, and partners. The Zombie Business Cure gets to the heart of many communica… The Zombie Business Cure: How to Refocus your Company’s Identity for More Authentic Communication


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  • Finance And Business 08.11.2018 Comments Off on Activities Delivering Knock Socks Service PDF De6b66379

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    101 Activities for Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) PDF




    by Performance Research Associates : 101 Activities for Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)

    ISBN : #0814414443 | Date : 2009-06-17

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    PDF-a537a | Today’s customers are demanding service that is faster, better, and more personalized than ever before. How can organizations ensure that they are prepared to meet that challenge? The latest addition to the best-selling Knock Your Socks Off Service(R) series, 101 Activities for Delivering Knock Your Socks Off Service provides readers with the practical tools and cost-effective training required to… 101 Activities for Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)


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  • Finance And Business 04.11.2018 Comments Off on Happy Customers Faster Cash Greece PDF E6917ed68

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    Happy Customers Faster Cash Greece edition: A guide to effective communication in financial Customer Relationship Management PDF




    by Panos Psomas : Happy Customers Faster Cash Greece edition: A guide to effective communication in financial Customer Relationship Management

    ISBN : #1530428033 | Date : 2016-03-07

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    PDF-b4b21 | Do you struggle with customers who pay late? Are you afraid to lose customers because you want what is rightfully yours? Are you tired of calling customers again and again, hearing the same promises? Then this book is for you. Happy Customers Faster Cash is for business people, either fresh or seasoned, with or without a background in finance, who want to dramatically shorten the time required to… Happy Customers Faster Cash Greece edition: A guide to effective communication in financial Customer Relationship Management


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    ISBN : #0844235199 | Date : 2001-02-09

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    ISBN : #0954532805 | Date : 2004-09-01

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